Tuesday, July 6, 2010

MKT 2209 Relationship Marketing - Study Material - research articles distributed in the class

Relationship Marketing as a paradigm shift: Some conclusions from the 30R approach.
by Evert Gummesson



Marketing Relationship, Marketing Operational
by Evert Gummesson




The explanatory foundations of Relationship Marketing Theory
by Shelby D. Hunt, Dennis B. Arnett and Sreedhar Madhavaram





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